Dear All,
I have a serious problem with my new netbook VPCYB2M1E/S. I recognised an injury on the LCD panel at the right bottom edge after an opening. One hour earlier it was not there, and there was no other physical factor then normal opening, ordinary use. The sevice based on a photograph made by me, without inspecting it properly and ensuring that there is not any sign of physical injury apart from the LCD panel strain or shear-force injury due to tight hinge, refused to repair it free of charge, claiming that it is a physical damage, therefore is not under warranty.
I hope that this is just a mistake, and there is a solution of this problem
Regards
nedit
