Laptop Model VPCEB3F4E won't charge

[JohnDow]

Hi folks,

Got the laptop less than a year ago but all of a sudden it won't charge anymore. Green light is still showing on the power cable but once I plug it into the laptop the laptop doesn'tt charge up at all.

Any idea what the problem could be and how to fix it?

Thanks

[Blencogo]

I would check that the power adapter is working OK by removing the battery, connecting to the mains adapter and start the computer.  Does it start normally?

If it works on mains AC then check the battery contacts are clean and reinsert the battery.

What lights do you see?

It could be many things - including a dead battery - the only way to check the battery is to borrow a working one and see if it charges OK.

[JohnDow]

There's still a bit of charge in the battery and it works without mains but when the mains AC is plugged in it doesn't charge the battery.

If I take out the battery and just plug in the mains AC the laptop doesn't come on at all.

There is a green light lit on the AC adaptor on the mains cable which I guess means there's power going through to the laptop

[rich912]

Hi JohnDow,

As the machine will not boot with the battery removed it would indicated that either the power adaptor or motherboard power board is faulty.

The fact that the green led is lit on the adaptor is no guarantee that the adaptor is outputing the correct voltage and current. To check this you will need to test it with a multimeter and check the result against the specified output detailed on the adaptor label. If this beyond your capability consult a local PC repairer or talk to Sony Support.

Rich

Message was edited by: rich912

Message was edited by: rich912