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DVD failure

algy1
Visitor
March 2006
March 2006

DVD failure

I have a Vaio RS704, fitted with a Samsung DVD reader SD-616E, which no longer recognises when a DVD has been put in the drive. Can anyone tell me whether this is a driver or registry problem or will I have to get a new drive?

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6 REPLIES 6
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Blencogo
Expert
March 2006
March 2006

Hi algy1,

Welcome!

Does it recognise CDs? What burning software do you use? Sometimes there is a conflict between Roxio and Nero which can be fixed by uninstalling Roxio.

Both your drives use the standard Windows XP drivers so if one works it does not look good for the other!!

Does the drive appear in Device Manager? If so is there an error against it?

You can try uninstalling the drive in Device Manager and rebooting to force Windows to reinstall the drivers but I'm not too hopeful

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jumpsuit
Expert
March 2006
March 2006

Uninstalling Roxio completely is not as easy as some may think....

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algy1
Visitor
March 2006
March 2006

Hi Blencogo,
Thanks for the reply. Unfortunately, the drive is not recognising either CDs or DVDs. It shows up in Device Manager, and according to that is working OK, with up to date drivers. The second drive, a Sony DVD-RW is working fine, using the same drivers.

I'm beginning to get a bad feeling about this drive, and only two months out of warranty as well.

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rich912
Contributor
Contributor
March 2006
March 2006 

I'm beginning to get a bad feeling about this drive, and only two months out of warranty as well.

I am afraid that your fears are probably justified:smileysad:
If Device Manager is showing no errors and unistalling the dive, followed by a re-boot, has had no effect then I am afraid that there is little hope....
As a last ditch effort you could try cleaning the laser lens, but I doubt that this will solve your problem. Sorry to be the messenger of doom....

Go n-éirí an bóthar leat
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kee-lo_
Member
Member
March 2006
March 2006

What I'd love to know is why Sony carry on using them!?
Why not go for more reliable optical drives?

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dan_kwc1986
Visitor
October 2006
October 2006

I have the same problem with my VGC-RA204. My Samsung SD 616E stopped reading CDs or DVDs a while ago. When I load it in I can't hear it spin and read. I knew it would be a unreliable and cheap drive since day one. Makes a racket when it reads. Disappointed with Sony

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