Free 3D games with Bravia TV purchase

[marcusbell]

I recently purchased a Bravia TV, where in the shop they advertised 4 free 3D PS3 games when you buy the Bravia TV (for download). The shop sent me a link to my e-mail address and said that I just needed to register the TV with Sony, and then I would get a code. I registered the TV and didn't get a code. So I explored the Sony website further and found the correct page. I input the details of the TV on this page, but it said that the TV had already been registered. So I was unable to get the code. I have contacted Sony about this but have not got a response. Does anyone know how I can sort this out, please?

Thanks for your help.

[marcusbell]

Can you help me with this, please?

I have now called Sony twice on this subject. The second time I called the Customer Service advisor deleted my TV's registration in My Sony account, while I was telling her not to do so. She was then very quick to get rid of me, and told me to try later (to re-register on the giveaway address). Of course it didn't work.

Why can't they simple e-mail me the code? They can see that I have purchased the TV.

Thanks for any help you can give me.

[melbeams]

I have pm'd eduzzel so hopefully all will be sorted monday

Thanks to eduzzel in anticipation

[Catmambo]

Thaks for the PM's. Have been offline for the last few days, but will forward these to my colleague who is dealing with them on Monday and he will get in touch direct to resolve.

Sent off details for Jon,Andy,Matt and Simon so you guys should hopefully be hearing from one of my colleagues in the next couple of days. Please shout if you haven't heard anything by the end of the week.

Thanks

[melbeams]

Thank you code arrived by email today

[Catmambo · Accepted solution]

Hi All

If you have registered your New TV with your My Sony account you will not be able to register it on the following link;

https://giveaway.sony.eu/bravia3d-ps3/en/GB

please ensure you do not register at My Sony, the link above will add your TV to your profile, all you have to do is log in if you already have an account.

If you are now unable to register for a code because it is now already on your profile, please NO DOT delete it and try again, it will not work, please do call Sony UK Customer Information on 0844 8466 555 and supply the following information;

Model Number

Serial Number

Date of purchase

Email address

Where is was registered

We can then confirm it is registered on your profile and arrange for a code to be emailed to you directly.

Message was edited by: specialist-convergence