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urgent help plz regarding playstore

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bandakhoda
Visitor

urgent help plz regarding playstore

i tried to look in previous topics and discussions and couldnt find any thing related to my problem  ... i m using xperia arc s LT18i (bought in lahore, pakistan) and upgraded it to Android version 4.0.4 and Build number is 4.1.B.0.587 (thats what it says in " About phone " option).

The issue is as i try to use playstore and it ask me to " Add a Google Account " and try to sign in it says " this can take a few minutes " and then it goes for ever. That means i can't add google account neither new nor existing. same is the case with Whatsapp after phone number verification when it ask me to provide my name and i enter my name it says " sorry whatsapp was unable to complete intitialization. Please check that you are connected to the internet and try again ". Where as my internet is fine i m using wifi and can browse even can use foursquare and can use facebook too.

Any one have any idea whats going on and whats the solution.

thanks and good day

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

anytime Slightly_smiling_Face

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

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12 REPLIES 12
profile.country.GB.title
Uliwooly
Expert

does your internet work? test it open the browser and go to time.gov, does it work?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

bandakhoda
Visitor

yes time.gov works fine. even if i try to open Maps it says application recquire working data connection. Slightly_frowning_Face quite strange. ok let me check out the thread.

profile.country.GB.title
Uliwooly
Expert

that is indeed odd, you could repair your phone with SUS and try again, it might be a regional issue

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

bandakhoda
Visitor

updated and repaired as well ... but problem continues ... let c ... thnx any ways ...

profile.country.GB.title
Uliwooly
Expert

does it work with WiFi?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

bandakhoda
Visitor

wifi is just fine i can browser any thing ...

profile.country.GB.title
Uliwooly
Expert

I meant the playstore does it work with wifi?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

bandakhoda
Visitor

wow play store is working now ... nope playstore wasnt working with wifi before ...

just curious why playstore suddenly started working ??? got to do any thing with time.gov ???

thanks

profile.country.GB.title
Uliwooly
Expert

not at all, it was probably a server issue

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888