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Hardlock

mrwildcat
Visitor

Hardlock

Hi, I bought a Xperia M4 in Chile (I'm from Argentina) and i realized that i can't use it in my country. The mobile asked for a sim code so i called to my service provider and they gave me wrong codes, so i have a hardlock.

SIM 1
[o] Network 0
[x] Network subset 0
[x] Service provider 0
[x] Corporate 0
[x] SIM 0

What can i do? I'm very frustrated. Will it become a brick? Please help

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

@mrwildcat

I'm sorry to hear that but your network can't provide those codes, it has to be the Chilean's network, you will have to contact your Local support and ask them if they can reset the counter.

mrwildcat
Visitor

But if the Chilean network provides me those codes can unlock it? Do i need to reset te counter first?

profile.country.GB.title
Uliwooly
Expert

@mrwildcat

You have to reset the counter first

Tiberian
Visitor

I how can he reset the counter does anyone know