Hi @oletuv
On the Community home page, If you enter UBP-X800 in to the 'Ask The Community' search bar you will see all related chats/questions/issues related to the product. See here
I have just purchased the same player so I am quite willing to chat ![:grin: :grin:](/html/@B853605A36BB038C7B1863806D043459/images/smilies/001.png)
Regards
If it ain't broke don't fix it