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TV not delivered

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fishbits
Member

TV not delivered

How do I contact Sony. My TV was due to be delivered Friday. Got text late Friday morning from delivery company to say they don't have it. No updates since. I've tried delivery company webchat but no advisors ever join the conversation and also emailed Sony with no response.

12 REPLIES 12
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TheRealOG
Community Team

@fishbits Sorry for all this frustration! But you can contact Sony from the details here: https://services.sony.co.uk/supportMVC/en/Contact/ or you can email their store support at storesupport.en@sony.com

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fishbits
Member

I contacted Sony support 2 weeks ago. They are meant to be coming back to me about delayed delivery but haven't heard anything yet

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TheGOAT
Community Team

@fishbits You should call them back or send them an email, I guess they gave you like a reference number or something. Here is their email: storesupport.en@sony.com