SONY KD55XD8599 4K HDR (movie lags.)

[deaconj997]

Hello 

I have one problem with my tv. There are some few movies that i have lag. Example: hitman's bodyguard or the mummy 4 ...4k hdr hevc mkv ....i have these movies in my external hard drive and connect with tv....(all the other movies work perfect except these 2.) I use the default player of the sony tv because it's the only one that works perfect because if you use kodi or vlc you will have in all movies lag.

Anyway my question is why these 2 movies have lag ?

My tv is 1000hz 4k hdr it's a normal...a strong enough tv to support everything....and also all the settings are optimal all motion everything i checked for sure.

Also i have the movie in 2 sizes i have it in 48 GB and also in 71GB and both have problem LAG

I will check for lower quality now 1080p ..

Also my external hard drive is very good seagate 3.0 all the 4k hdr movies work perfect.

Thanks

[deaconj997]

I have one problem with my tv. There are some few movies that i have lag. Example: hitman's bodyguard or the mummy 4 ...4k hdr hevc mkv ....i have these movies in my external hard drive and connect with tv....(all the other movies work perfect except these 2.) I use the default player of the sony tv because it's the only one that works perfect because if you use kodi or vlc you will have in all movies lag.

Anyway my question is why these 2 movies have lag ?

My tv is 1000hz 4k hdr it's a normal...a strong enough tv to support everything....and also all the settings are optimal all motion everything i checked for sure.

Also i have the movie in 2 sizes i have it in 48 GB and also in 71GB and both have problem LAG

I will check for lower quality now 1080p ..

Also my external hard drive is very good seagate 3.0 all the 4k hdr movies work perfect.

Thanks

[Owen_G]

Hi there,

Welcome to the Community. It may be best that you contact the Customer Support team about this, as they'll be best placed to advise you: http://bit.ly/2mpk3fQ.

Thanks,

Owen