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Laptop let me down

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tiajenkins
New

Laptop let me down

I created my Presentation on Sony Vaio Z, I did it last sunday. Today I tried to open it, and I didn't immediately noticed that I haven't some slides in my file. I rebooted computer and restarted MS PowerPoint, but nothing changed. I want to retrieve my slides back.

2 REPLIES 2
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IamNic
Expert

Hi @tiajenkins,

 

that doesn't sound like a problem related to the hardware yet rather to MS PowerPoint.

 

Have you tried the Microsoft help?

 

- Nic

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Aagibson
New

Sometimes PowerPoint preferences might cause corruption, to remove the PowerPoint prefs file, go to:

 

[Home Folder] > Library > Preferences > Microsoft (folder)... And drag the "PowerPoint Settings" file to the Trash. You don't need to empty the trash. Now, try opening the PowerPoint application again.

Or to repair powerpoint there is a special service https://onlinefilerepair.com/en/powerpoint-repair-online.html