Cashback problems

[erfah_90]

Hi, I applied for Cashback but did not receive any email confirming this. There was an error when I applied, but when I tried to register for cashback again I got the message that It's already registered. However, I have not received any email or money. Maybe the photos of the receipt and the serial number where too big.

[jumpsuit]

Hi @erfah_90 and welcome to the Community

Please get in touch with Sony Support

about this on +44 (0) 2073652810

Other members have had some trouble with the system

but have managed to get help this way