cash back

[notcool]

I bought sony m3 camera, and claimed cash back. Sony sent me the email about my invoice uploaded is wrong，then i replaied the invoice via email on 5th December. however, i got an email today about my participation is no longer valid?!?! I bought that camera online from currys, why i cannot get the cashback? please give a reason, disappointed!!!

[jumpsuit]

Hi @notcool and welcome to the Community

The best thing to do is to give Sony Support a ring about this on:

+44 (0) 2073652810

They can usually help straighten things out.

Cheers