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(ASK) sony pcs-xg55 suddenly power off

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Pandawaa
New

(ASK) sony pcs-xg55 suddenly power off

hey all,

 

i want to ask,

i have sony pcs-xg55 video conference that suddenly power off

 

i have check log of that device and i found error about :

 

a. software overhead

b. packet loss

 

can someone please explain to me about that error log?

and how to fix that problem?

 

sorry for my bad english

2 REPLIES 2
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jumpsuit
Expert

Hi @Pandawaa and welcome to the Community :slight_smile:

 

Are you able to power on the unit?

Also are there any updates available for it?

 

profile.country.GB.title
Pandawaa
New

hi, thanks for your reply,

 

after i wait for 3 days i was able to power on device.

 

so any suggest what poblem in my devices?

 

sorry for my bad english