Cashback for DSC-RX100M6

[iacopes]

I bought a DSC-RX100M6 from Currys on 2021-01-26. After waiting the required 30 days I started a cashback claim on 2021-03-02. I sent the Currys "Receipt" which Currys insist is the only proof of purchase they can provide.

On 2021-03-08 Sony replied saying I had only sent them an order confirmation. This was untrue but I sent them another copy of the receipt the same day.

They also said that I have only 14 days to provide a valid receipt. The deadline will run out in 8 days on 2012-03-22.

Currys are offering no help and I have not heard from Sony for 5 days.

I only bought the camera because I was counting on the £100 cashback. I cannot afford not to get it.

Can anyone suggest a solution? The claim reference is 22020473.

I can now see from the Community that Sony has been using the same standard letters in this way for many years and I am not the first to have problems.

[Wernerundheidi5256]

• Nach antippen (dieses Netzwerke ignorieren) braucht man das Passwort, leider habe ich keines. Wie kann man das Passwort ändern um Fotos von der Kamera auf das  Smartphone zu senden.

Danke 

[Strampke]

Hallo @Wernerundheidi5256 

Ihr habt ein ganz anderes Problem als cashback glaube ich.

Dennoch.

Auf der Kamera steht Netzwerk und Passwort im Schirm.

SSID can be found on the camera by displaying a picture, then push Fn button.

On the screen SSID + password is displayed.

Next go IPad, open settings and find WiFi

There you will find the hotspot (WiFi) created by your camera.

Tap on it and fill in the information displayed on the camera.

Other option:

SSID can be found on the camera by displaying a picture, then push Fn button.

On the screen SSID + password is displayed.

On your smartphone open Imaging Edge Mobile and connect to new camera using QR code.

After that picture transfer will work.