Share your experience!
Sound mutes permanently after a "smart TV advertisement" as used in Germany (pro7, sat1, kabeleins, etc.). Observed on both, SAT TV and DVB-T transmissions. Bug appears most of the time (abt. 70 percent), but sometimes the hbbtv based advertisement works as intended and releases the sound take-over.
I assume it is a bug in the hbbtv code.
Only way to get the sound back is rebooting the TV (KD-49XD8077) as neither unmute or volume up is returning the sound. Placing TV in standby and back does also not return the sound.
This bug appeared first with Nougat.
Hi there,
Have you tried a factory reset?
Best wishes,
M