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Sony XE9005

profile.country.GB.title
robmello
Explorer

Sony XE9005

So, after less than a year my TV is stuck in a reboot loop. I have tried factory reset. Any other suggestions?

3 REPLIES 3
profile.country.GB.title
jumpsuit
Expert

Hi @robmello  :slight_smile:

 

You could try another factory reset, but if no luck after that

then you'll have to phone Sony Support.

 

Details here

 

Let us know what they say.

 

Thanks

 

 

profile.country.IT.title
Marino.Manolo
Genius

Try to keep the TV unplugged from the power supply for at least 10 minutes, and if you used it turn off your home Wi-Fi, after try again.

Manolo



profile.country.GB.title
robmello
Explorer

Thanks for your help guys. 

 

I've traced the problem to the VPN app I am using - I can see there is a long running thread on this.