Sony tv 2018 model xf8305 stucks on sony logo...try to force factory reset but steel stuck

[Apoel2582]

Can anyone help me pls !!!!

• Sony logo stays on i can do anything
• Try force factory reset unplug tv hold power and minus volume button together...when the green light comes i led go
• After 2 hours im waiting nothing happens
• Any ideas????

   

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

If you've already tried a reset and not resolved the issue, it might be best to get in touch with the support team for further help here.

Let us know how you get on.

Best wishes,

Sean 

[jgn88n]

Same issue, but stuck on Android 4 Circles. 

Firmware has completely bricked your tv and likely damaged your mainboard. Sony dont care.. in warranty? might get some joy but ultimately Sony will not help. 

Their problem, your cost.