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Iplayer

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Peter44Flynn
Explorer

Iplayer

Hi I now can't play iplayer on my kd-55a1 TV it used to play okay. Now the iplayer opens but when I try to play a program I get 02001 error. Does anybody have the problem?

5 REPLIES 5
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LightFoot
Specialist

Hi @Peter44Flynn 

Are you running the latest software with the latest version of iPlayer?

https://www.sony.co.uk/electronics/support/oled-tvs-android-a1-series/kd-55a1/software/00262498

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Peter44Flynn
Explorer

Hi yes I am 

I have to use my android app and cast iplayer, it used to work but now crashes from a min or 2 into a program 

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HannahEd01
Community Team

Hey Peter44Flynn, try restarting your TV, unplug it from the mains for two minutes.

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Peter44Flynn
Explorer

Hi I've tried this still doesn't work thanks