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Bravia android 4k tv x7000

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Trevor.hill1992
New

Bravia android 4k tv x7000

I been unable to use this tv for 2 years. It wouldnt respond to anything. I did the factory reset but pressing the volumn down and power button. It showed the android guy. It rebooted but now its like a greyest color screen and the welcome menue never comes on just sound and the greyest screen. Could anyone give me any advice. Thanks

3 REPLIES 3
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Pascale_F
Moderator

Hi Trevor,

 

Welcome to the community. 

 

Which model TV do you have? 

 

Thanks, 

 

Pascale

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Trevor.hill1992
New

XBR-55X810C is the model number

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Sean_Mc
Moderator

Hi Trevor, 

 

I would recommend getting in touch with the support team here who will be able to look into this for you further.

 

Best wishes,

Sean Mc