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Bravia 4k UR3 not displaying programme information on channels

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Kreases
New

Bravia 4k UR3 not displaying programme information on channels

I am using the satellite channels and most aren’t displaying programme information, I have to click on a channel before it displays the information. Can anyone help please, the TV has the latest firmware

2 REPLIES 2
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LightFoot
Specialist

Hi @Kreases   What is the model number of your TV? It should be something like KD-65XH8096. Earlier Sony TVs did not come with a proprietary EPG on satellite, so could not use the FreeSat EPG for example.

https://www.sony.co.uk/electronics/support/articles/00183238

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Kreases
New

Hi,

 

The model number is KD-43XH8505