https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701236#M70835 <P>Scusa <a href="https://community.sony.at/t5/user/viewprofilepage/user-id/1340296125">@francy1954</a>&nbsp; ma non ho capito bene cosa adesso, dopo riavvio, non ti funziona. Non vedi comunque la tv oppure ogni tanto ti va come prima del riavvio nella HOME?</P><P>Se la seconda, hai provato a verificare se hai magari qualche tasto premuto sul telecomando? Magari puoi togliergli le batterie e farlo fuzionare solo con i tasti posteriori o con telecomando compatibile...solo per provare.</P> Sat, 04 Jan 2020 20:02:07 GMT Flamerone 2020-01-04T20:02:07Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701098#M70797 <P>In data 01/09/2019 ho acquistao la tv Sony KD55AF8 Oled<BR />Ieri sera guardando i canali Tv ogni tanto si posiziona da solo sulla schermata home.<BR />Oggi invece si presenta solo la schermata Home e non posso accedere in nessun modo ai canali TV.<BR />Qualcuno può aiutarmia risolvere il problema.<BR />Grazie in aticipo</P> Sat, 04 Jan 2020 16:13:16 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701098#M70797 francy1954 2020-01-04T16:13:16Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701102#M70799 <P>Prova a riavviare Android TV mantenendo premuto il tasto Power/OFF sul telecomando.</P> Sat, 04 Jan 2020 16:17:28 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701102#M70799 Marino.Manolo 2020-01-04T16:17:28Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701103#M70800 <P>Grazie.</P><P>Già fatto, ma non funziona.</P><P>Ho provato anche a staccare per qualche minuto il cavo di alimentazione , ma invano.<span class="lia-unicode-emoji" title=":faccia_accigliata:">☹️</span></P><P>&nbsp;</P> Sat, 04 Jan 2020 16:21:16 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701103#M70800 francy1954 2020-01-04T16:21:16Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701108#M70802 <P>Forse è il caso di tentare un ripristino forzato delle impostazioni di fabbrica:</P><P><A href="https://www.sony.it/electronics/support/articles/00159906" target="_blank">https://www.sony.it/electronics/support/articles/00159906</A></P> Sat, 04 Jan 2020 16:24:52 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701108#M70802 Marino.Manolo 2020-01-04T16:24:52Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701142#M70810 <P>Grazie mille.</P><P>Leggendo le istruzioni che ho trovato all'indirizzo che mi hai inviato, tra i prodotti e categorie alle quali è applicabile</P><P>il ripristino forzato, non trovo qullo con la mia sigla, allora, no essendo troppo pratico nel gestire procedure informatiche,&nbsp; non vorrei peggiorare la situazione.</P> Sat, 04 Jan 2020 17:04:52 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701142#M70810 francy1954 2020-01-04T17:04:52Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701147#M70812 <P><a href="https://community.sony.at/t5/user/viewprofilepage/user-id/1340296125">@francy1954</a>&nbsp;</P><P>prova quello da menu:</P><P><A href="https://helpguide.sony.net/tv/gaep2/v1/it/08-01_03.html?hl=ripristino" target="_blank">https://helpguide.sony.net/tv/gaep2/v1/it/08-01_03.html?hl=ripristino</A></P> Sat, 04 Jan 2020 17:10:35 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701147#M70812 sonysta 2020-01-04T17:10:35Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701153#M70815 <P>Ti suggerisco allora di contattare l'Assistenza Sony.</P> Sat, 04 Jan 2020 17:32:34 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701153#M70815 Marino.Manolo 2020-01-04T17:32:34Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701158#M70817 <P>Nella versione USA la procedura è comunque la stessa anche per altri OLED:</P><P><A href="https://www.sony.com/electronics/support/articles/00159906" target="_blank">https://www.sony.com/electronics/support/articles/00159906</A></P> Sat, 04 Jan 2020 17:43:03 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701158#M70817 Marino.Manolo 2020-01-04T17:43:03Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701186#M70818 <P>Ancora grazie.</P><P>Se non c'è la faccio contattero l'assistenza sony e magari poi ti informo come hanno risolto.</P> Sat, 04 Jan 2020 18:00:40 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701186#M70818 francy1954 2020-01-04T18:00:40Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701236#M70835 <P>Scusa <a href="https://community.sony.at/t5/user/viewprofilepage/user-id/1340296125">@francy1954</a>&nbsp; ma non ho capito bene cosa adesso, dopo riavvio, non ti funziona. Non vedi comunque la tv oppure ogni tanto ti va come prima del riavvio nella HOME?</P><P>Se la seconda, hai provato a verificare se hai magari qualche tasto premuto sul telecomando? Magari puoi togliergli le batterie e farlo fuzionare solo con i tasti posteriori o con telecomando compatibile...solo per provare.</P> Sat, 04 Jan 2020 20:02:07 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701236#M70835 Flamerone 2020-01-04T20:02:07Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701270#M70844 <P>Ho provato anche a cambiare le batterie del telecomando.. a riavviare il sistema, ma purtroppomi trovo sempre SOLO nella home page e non riesco a vedere i canali tv..</P> Sat, 04 Jan 2020 21:01:57 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701270#M70844 francy1954 2020-01-04T21:01:57Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701275#M70845 <P>Ma i canali risultano ancora sintonizzati (nel menu di impostazione)?</P> Sat, 04 Jan 2020 21:13:34 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701275#M70845 rooobb 2020-01-04T21:13:34Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701310#M70860 <P>Ciao&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P>la presente per infromarvi che ho risolto il mio problema.&nbsp;&nbsp;<span class="lia-unicode-emoji" title=":faccia_con_occhiolino:">😉</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P>Basta andare in :&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P><STRONG>Impostazioni&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </STRONG></P><P><STRONG>Configurazione iniziale&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </STRONG></P><P><STRONG>Se già collegati ad una rete</STRONG> : Saltare (dovrebbe restare in memoria la rete che avete configurato in precedenza)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P><STRONG>Informativa privacy&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; :</STRONG>&nbsp; fare le proprie scelte&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P><STRONG>Selezionare il tipo di trasmissione per cecare automaticamente</STRONG></P><P><STRONG>i sevizi&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : </STRONG>DIGITALE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P>In questo modo&nbsp;&nbsp; sono finalmente riuscito ad uscire dalla Home&nbsp; ed entrare sia in <STRONG>TV</STRONG> (vedendo tutti i canali) sia in <STRONG>INGRESSI</STRONG> (che prima non&nbsp; riuscivo a fare).&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P>L'unico rammarico che mi resta e non capire la causa che ha fatto scaturire il problema. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P>Comunque grazie a tutti quelli che hanno cercato di aiutarmi.&nbsp;<span class="lia-unicode-emoji" title=":faccia_sorridente_con_occhi_sorridenti:">😊</span>&nbsp;</P> Sat, 04 Jan 2020 22:14:15 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701310#M70860 francy1954 2020-01-04T22:14:15Z https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701568#M70904 <P><a href="https://community.sony.at/t5/user/viewprofilepage/user-id/1340296125">@francy1954</a>&nbsp; ottimo che hai trovano la soluzione.</P> Sun, 05 Jan 2020 15:38:01 GMT https://community.sony.at/t5/televisori/tv-sony-oled-kd55af8/m-p/2701568#M70904 Flamerone 2020-01-05T15:38:01Z