topic KD 43XE7003 - Buffering in iPlayer & Netflix etc in Other TVs

KD 43XE7003 - Buffering in iPlayer & Netflix etc

0108Johnl — Mon, 09 Apr 2018 22:26:19 GMT

I have a virginmedia broadband connection with a hard wired speed of 75Mbps.

When using the sony in IPlayer and Netflix, it is usual that before the end of the programme the picture will buffer and 'hang'.

I only purchased this TV in @ Nov of last year and did not expect this!

What is wrong.

The software has been checked and is up to date. 8.535-1000-1.120-02

Can anyone shed any light on why this is happening.

Is there not enough memeory in the TV to run the streaming?KD

jumpsuit — Tue, 10 Apr 2018 10:44:42 GMT

Is it just those two services that hang?

The best thing to do is contact support on +44 (0) 2073652810

Cheers

0108Johnl — Tue, 10 Apr 2018 17:40:09 GMT

Mainly those because we don't use any others to any degree.

I've not noticed ITV, Channel 4 or 5 on the internet playback suffering because theyre hardly used.

But its especially with Netflix