topic music distorted when using internet in Tablets

music distorted when using internet

cbpete — Mon, 27 Feb 2012 21:14:02 GMT

Hi Guys,

First time I have done this, I was playing some music and went to the internet and when I used the keyboard it distorted the music. Is my tablet faulty or can it not handle two things at once .

Thanks in advance guys.

Pete

music distorted when using internet

cbpete — Sat, 03 Mar 2012 08:36:51 GMT

hi guys,

before I take me tablet back to the retailer, would someone be so kind as to try playing music and typing a email and let me know if the music breaks up when you touch the keyboard.

thank you

pete

music distorted when using internet

rich912 — Sat, 03 Mar 2012 18:19:44 GMT

Hi Pete,

No problem with my Tablet listening to music and typing an email at the same time – no break up of sound...

Rich

music distorted when using internet

cbpete — Sun, 04 Mar 2012 09:30:07 GMT

hi Rich ,

thanks for checking for me, going to take it back today as it looks as if it is faulty.

pete

music distorted when using internet

rich912 — Sun, 04 Mar 2012 09:39:37 GMT

You’re welcome Pete. Good luck with getting a replacement...

Rich

music distorted when using internet

cbpete — Sat, 17 Mar 2012 19:41:20 GMT

Hi Guys,

Just a quick update to how I am going on with returning my faulty Tablet. I got mine from Comet and returned it back to them after only a week and a half due to problem plying music and using the internet or Emailing at the same, the music keeps breaking up. Comet said it had to go back to Sony before they could issue a refund or replacement. So off it when back to them and 11 days later I got it back and they could not find anything wrong with it, so took it home connected it to internet and it still had the same problem, did try another network and different songs just to make sure. So back to comet for a exchange to another model and all I got was it got to go back to sony. So it will be sent off on Tuesday, I am really not happy with Comet or Sony at the moment.

Will let you know how I go on.

Pete

music distorted when using internet

rich912 — Sat, 17 Mar 2012 20:03:16 GMT

Hi Pete,

Comet is responsible and indeed obligated under UK law to either provide a replacement unit or a refund if the goods are faulty. Don’t be fobbed of with ‘we have to return the unit to the manufacturer’.

I suggest that you research the ‘Sale of Goods Act’ and then contact the Comet head office once you are armed with the correct information.

Have you asked Comet to demonstrate another tablet to you to show that the problem is either limited to your Tablet or is common to all?

Rich

Message was edited by: rich912

music distorted when using internet

cbpete — Sat, 17 Mar 2012 20:32:16 GMT

Hi Rich,

Comet have said that it must be dealt with under the Sony warranty, been doing a bit of digging on the office of fair trading website , sale of goods act hub which is very helpful and and will be getting in touch with them to get some clarification and then do a nice letter off to head office.

Pete

music distorted when using internet

rich912 — Sat, 17 Mar 2012 20:42:06 GMT

Hi Pete,

You may also find this link of interest...

http://whatconsumer.co.uk/shops-responsibility/

Rich