topic Re: PROBLEMS WITH NEW DRIVER in PCs & Accessories

PROBLEMS WITH NEW DRIVER

asimetrich — Fri, 29 Sep 2006 09:49:53 GMT

Hi.

laptop: VGN-SZ1M

I am trying to update the sound driver. Followed the installation instructions in the download page: Uninstall the old driver. Reboot and run the file I had already downloaded. The installation starts, but when looking for the device an error message appears:

Device is not present.Reboot and try to install.

But there is no way. I get always the same message. Ihave downloaded the file STDAUD-01108005-UN.exe several times and always the same. Even trying in secure mode.

Any ideas? Please Ihave no sound!!

Re: PROBLEMS WITH NEW DRIVER

Blencogo — Sun, 01 Oct 2006 21:04:37 GMT

Hi,

Does the Sigmatel CXD9872 High Definition Audio Codec appear in Device Manager under 'Sound, Video and Game Controllers'?

If Yes, right-click on it and choose Update Driver and manually direct the path to C:\Update.

Re: PROBLEMS WITH NEW DRIVER

asimetrich — Sun, 01 Oct 2006 21:19:50 GMT

No it doesn't. There is a Audio device on High definition Audio Bus which is not working properly. It has the ! icon. There is nothing similar to what you are talking.

Thanks for replying

Re: PROBLEMS WITH NEW DRIVER

Blencogo — Sun, 01 Oct 2006 21:40:30 GMT

Is there an error code against the device with a yellow ! against it?

Have you tried double-clicking on it and under Driver, choose Roll Back Driver.

Alternatively try right-clicking on it and choose Uninstall and re-boot your Vaio. If the Found New Hardware Wizard appears, click on Cancel and go to C:\Updates and click on the downloaded file.

The other thing to try is to go to Control Panel -> Add Hardware and manually install the device.

The Sigma Tel chip cannot have disappeared !!! I suppose it may have failed - but this is unlikely.

If none of this works you will have to contact Vaio-Link as the problem seems to have been caused by the Update. They may suggest a Drive C: Recovery.

Re: PROBLEMS WITH NEW DRIVER

dknight — Mon, 02 Oct 2006 11:52:19 GMT

Sony have a nasty habit of providing audio drivers that don't work.

Last year the only way I could get the audio working on my Sister's Vaio was to head to Realtek's website (manufacturer of the audio chip in the laptop) and download a driver from there. That one worked fine. All Sony's versions complained about no device being found.

Similaly, the provided drivers with a recent Vaio I played around with didn't work either. In this case though, Sony's internet provided drivers did work.

I don't know what audio chip is in your laptop, but I'd suggest heading to the manufacturers site and seeing if they have any drivers you could try.