topic Re: Vaio Recovery Disks in PCs & Accessories

Vaio Recovery Disks

spookie — Sat, 21 Oct 2006 18:10:49 GMT

I've been trying to create my recovery disks but I'm having problems.

The Application Recovery Disk was made no problem, but when I try to make a Sysyem Recovery Disk, it stalls at the same place every time (on 48%)

It then asks me to throw away the disk that wouldn't work, then re-start & then try all over again.

I've done this several times now, but it keeps on happening.

Anyone got any advice on this ?

Thanks.

Re: Vaio Recovery Disks

Blencogo — Sat, 21 Oct 2006 20:30:40 GMT

Hi spookie and welcome to Club Vaio.

Difficult to diagnose the exact problem but several other members have had success by trying a different make of DVD and using DVD+R instead of DVD-R discs.

Verbatum and TDK seem to be recommended.

Make sure all other programs are closed before trying to make your discs.

Re: Vaio Recovery Disks

rich912 — Sat, 21 Oct 2006 20:39:02 GMT

Hi spookie, welcome to the forum.

Some models have a Recovery Utility Update that addresses the failure to burn the second disk. Have you checked for any updates on Vaio-Link?

Re: Vaio Recovery Disks

Resonate — Sat, 21 Oct 2006 20:53:58 GMT

I Had same problem tried every disk going then finally god himself came being a SONY Disc of all & worked first time no problems:smileygrin:

Re: Vaio Recovery Disks

spookie — Sat, 21 Oct 2006 22:38:54 GMT

Thanks for the reply.

I'm using the Sony DVD+R 4.7GB discs, i'm out of them now, I'll get some other ones tomorrow & hope that helps.

Re: Vaio Recovery Disks

spookie — Sat, 21 Oct 2006 22:40:48 GMT

I'll check for updates & a recovery utility update too.

Re: Vaio Recovery Disks

spookie — Sat, 21 Oct 2006 22:54:36 GMT

My Vaio is a VGN-S4HP model, been on the drivers upates page, can't really find anything there.

Could it be anything to do with this windows service pack 2 thing ? I don't think I have that.

Should I download it, would that help maybe ?

Re: Vaio Recovery Disks

spookie — Sun, 22 Oct 2006 04:40:13 GMT

Actually, I think my laptop does have service pack 2 . . . Does anyone know ?

Re: Vaio Recovery Disks

rich912 — Sun, 22 Oct 2006 08:07:58 GMT

Actually, I think my laptop does have service pack 2 . . . Does anyone know  ?

That model should have Windows XP Professional with SP2.

There is a firmware update for the MATSHITA UJ832 optical drive. There are no details as to what problems this addresses but if you have this drive then it may be worth a try.

Re: Vaio Recovery Disks

spookie — Sun, 22 Oct 2006 09:58:53 GMT

There is a firmware update for the MATSHITA UJ832 optical drive. There are no details as to what problems this addresses but if you have this drive then it may be worth a try.

Thanks again Rich, I'll try that.

Re: Vaio Recovery Disks

spookie — Sun, 22 Oct 2006 10:03:01 GMT

I started to download the update for the MATSHITA UJ832 , but it then told me that it was not intended for my computer . . .

Re: Vaio Recovery Disks

rich912 — Sun, 22 Oct 2006 11:52:11 GMT

In that case I can only assume that you have a different optical drive fitted. To confirm this right click the drive in My Computer and select Properties > then have a look on the Hardware tab – you will see the manufacturer and model listed.

Re: Vaio Recovery Disks

spookie — Sun, 22 Oct 2006 12:50:55 GMT

Rich, I just did an upgrade search on the properties page & it came back with details that it couldn't find a better drive update than the one that is there already.

Re: Vaio Recovery Disks

spookie — Sun, 22 Oct 2006 13:00:56 GMT

Is there an e-mail address or a phone number for Sony that anyone knows ?

Thanks.

Re: Vaio Recovery Disks

Thalamus. — Sun, 22 Oct 2006 14:48:16 GMT

Hi spookie,

You can contact Vaio-Link either by phone, e-support or Fax just select the method of contact from the list here