topic Re: T1XP keeps freezing in PCs & Accessories

T1XP keeps freezing

FranzH — Mon, 10 Jul 2006 18:04:46 GMT

Hi,
Very recently, well in the past few hours, my vaio keep on freezing up. Im having trouble getting to the desktop because it just freezes while loading can anyone help me try and resolve this please?

Thanks

Re: T1XP keeps freezing

Blencogo — Mon, 10 Jul 2006 19:50:12 GMT

Hi Franz,

Have you installed or attached any new hardware? New Software? Have you made any other changes recently?

You could try restoring your system to a recent Restore Point to see if the problem stops.

Re: T1XP keeps freezing

FranzH — Tue, 11 Jul 2006 06:44:43 GMT

I don't recall installing anything new. Ill give the system restore ago if i can start it up without freezing. Could there be a problem with the Ram?

Re: T1XP keeps freezing

FranzH — Tue, 11 Jul 2006 18:26:44 GMT

Just tried system restore. Still freezes biut it sceems to freeze when either of these happenss:

The laptop is moved
The case is pressed
or just randomly
[edit] and also when i try and move the screen - at this point pink lines appear in random pplaces on the screen, the HDD light stops blinking and the screen freezes/

Starting to think something gone wrong inside...

Re: T1XP keeps freezing

Blencogo — Tue, 11 Jul 2006 22:58:16 GMT

Hi Franz,

Certainly sounds like a bad connection somewhere.

You could try re-seating your memory module(s) just in case they have come loose or need the contacts cleaned. HERE is how to get at them.

Good Luck !

Re: T1XP keeps freezing

FranzH — Wed, 12 Jul 2006 06:44:35 GMT

Thanks ill give it a go later hopefully it will work

Re: T1XP keeps freezing

FranzH — Wed, 12 Jul 2006 06:46:53 GMT

Nothing in the slot under the keyboard

Re: T1XP keeps freezing

Blencogo — Wed, 12 Jul 2006 17:42:44 GMT

Sorry Franz - you obviously only have one module installed. This is accessed by removing the memory panel from the bottom of your Vaio. (two screws hold it shut)

See Page 101 of your User Manual.

This .PDF file will take a while to download.

Re: T1XP keeps freezing

FranzH — Wed, 12 Jul 2006 19:06:50 GMT

Heya,
My laptop dosent have the panel at the bottom as it is te VGN-T series and unfortunatly the pdf shows how to access the module under the keyboard.

Re: T1XP keeps freezing

FranzH — Wed, 12 Jul 2006 20:35:09 GMT

Just turned onlaptop to try and run a virus +spyware scan on it: i got onto the desktop was on for about 4 minutes then a blue screen came up and it shut down

Re: T1XP keeps freezing

Blencogo — Wed, 12 Jul 2006 23:45:23 GMT

My laptop dosent have the panel at the bottom as it is te VGN-T series

Sorry Franz - my mistake.

We are back to square one I'm afraid.

:smileythinking:

Re: T1XP keeps freezing

FranzH — Thu, 13 Jul 2006 06:51:08 GMT

Hmm, its ok. Ill keep searching around and reading things and see if i can dig up anything

Thanks

Re: T1XP keeps freezing

FranzH — Fri, 14 Jul 2006 19:54:35 GMT

I keep on getting the blue screen that says:

A problem has been detected and windows has been shut down to prevent damage...

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is teh first time youve seen this Stop error...

Then it goes on to say:

Technical Information:
*** stop:0x000000D1
(0x0000000D, 0x00000000, 0xF87c2cc2)
*** PCIIDEX.SYS - Address F87c3cc2 base at F87C 3000, Date stamp 41107b4c

I have no idea what that means but i put it jus tincase someone knows.
If anyone can help i would really really appreciate it, thank you

Re: T1XP keeps freezing

rich912 — Fri, 14 Jul 2006 20:20:18 GMT

Hi FranzH,

Clutching at straws here but is
THIS of any help?

Re: T1XP keeps freezing

FranzH — Fri, 14 Jul 2006 20:47:13 GMT

Ill give it a try and hope for the best. Thanks

Re: T1XP keeps freezing

Blencogo — Fri, 14 Jul 2006 21:05:30 GMT

PCIIDEX.SYS is a PCI IDE Bus Driver Extension and is one of the drivers for your ATA Storage Controller.

Either the Driver is corrupt or it is trying to use an impossibly high IRQL. It could also indicate a hard drive problem as the stop error is caused by the hard disc controller.

Go to Device Manager and expand the "IDE ATA/ATAPI controllers".
Double Click on the ATA Storage Controller (on my computer this is an 'Intel(R) 8280' device).
Select 'Driver'>Details and check that PCIIDEX.SYS is being used.
Uninstall the driver and reboot.

If this doesn't work you may have to install a different version of the driver manually as the PCIIDEX.SYS in your System32 directory may be buggered. Search in C:\Windows\i386\SP2.CAB although I think it is available in several different places.

Good Luck

Re: T1XP keeps freezing

FranzH — Sat, 15 Jul 2006 10:20:33 GMT

Ok, just need to get it to stay on with out freezing now

Thanks alot

Re: T1XP keeps freezing

FranzH — Sun, 16 Jul 2006 18:19:44 GMT

Done it...

I uninstalled it as you said and then rebooted and turned it back on with no problems.

Is this all i need to do?

Thanks

Re: T1XP keeps freezing

Blencogo — Sun, 16 Jul 2006 23:45:13 GMT

Let's hope so Franz,

I hope you had an IRQ conflict and reinstalling the driver has allocated a new IRQ ..............

.................... but if you continue to get problems we are back to looking for a poor connection - possibly between your Main Board and your Hard Drive or inside your Hard Drive.

Fingers Crossed !!!

Re: T1XP keeps freezing

FranzH — Mon, 17 Jul 2006 20:28:08 GMT

Well it sceems to work better and not freezae as much, but still, if i move the screen the pink likes appear and it freezes.

I got files i needed off it just incase so on the data side, im allright.