topic Re: Woe is Me in PCs & Accessories

Woe is Me

apierc1 — Tue, 24 Oct 2006 15:24:18 GMT

Hello people,

[Sigh] I got my Vaio back again today the second time back from Sony repair. The screen I do not believe is up to satisfation. I am going to try and put a wee video on here of my problem

Black and White capture

Click here for Colour capture (harder to see)

Had to go with links, if you ignore the sharp lines that appear and try to look for the dark thik splody lines and marks that appear on the screen, that happens when I apply a small presure with one finger on the casing around the screen at the bottom (also happens when pressure applied on casing around other areas of screen) this effect is hard to pick up on camera but also is visible with movement of the screen or the laptop in general!

Re: Woe is Me

apierc1 — Tue, 24 Oct 2006 17:45:51 GMT

Any thoguhts Rich Kee-Lo, Thalmus, anyone?

Re: Woe is Me

kee-lo_ — Tue, 24 Oct 2006 18:55:29 GMT

Sorry I can't see that 😞

Re: Woe is Me

Thalamus. — Tue, 24 Oct 2006 19:06:08 GMT

Sorry apierc1, I can't see anything either..:smileysad:

Re: Woe is Me

kee-lo_ — Tue, 24 Oct 2006 19:08:17 GMT

God I'm glad I'm not alone, was trying to make out your face in the reflection :smileygrin:

Re: Woe is Me

Thalamus. — Tue, 24 Oct 2006 19:11:18 GMT

Hahaha so was I...:smileylaugh:

Re: Woe is Me

apierc1 — Tue, 24 Oct 2006 20:07:58 GMT

Sorry they were both colour links, have changed it now so the black and white one is there, where the picture of the screen is not entirely uniform grey, that is actually visible on the screen, not an effect of the camera. It is hard to see, but is very visible in real life.

Re: Woe is Me

Blencogo — Tue, 24 Oct 2006 23:19:25 GMT

Can't see it very clearly but it does look like the effect you would get by pressing the screen with your finger! Perhaps the surround is distorting the screen when you touch it.

I presume it is much less noticeable when the screen is not blank but if it worries you, you know the next step!!!!!

Re: Woe is Me

apierc1 — Wed, 25 Oct 2006 12:47:31 GMT

I do, I have taken it into my local Sony Centre, just to make sure I'm not being a padantic Tw@T but they told me I should send it back, and it is due for pick up tomorrow, again! Also, the pressing onthe surround is an "exagerated" form of what happens if i move the laptop or wobble the screen withought applying any pressure to the actual screen, it's almost like there is already too much pressure on the screen.

Re: Woe is Me

Thalamus. — Wed, 25 Oct 2006 16:05:33 GMT

Hi apierc1

Is this the third time your vaio has gone back now, I've lost count..

Re: Woe is Me

apierc1 — Wed, 25 Oct 2006 16:18:53 GMT

Yes this will be the 3rd time, both this time and the last are for the same thing

Re: Woe is Me

Thalamus. — Wed, 25 Oct 2006 16:22:03 GMT

Hmm, I would have expected the tech's to have at least tested the screen before shipping it back to you...:smileyshocked:

Re: Woe is Me

apierc1 — Wed, 25 Oct 2006 16:26:42 GMT

So wud I, it doesn't actually look like the black surround of the screen is on to a good standard, i think it might be applying undue pressure on the screen. Or could be the excessive coldness it seems to come back to me in making the screen hyper sensetive.

Re: Woe is Me

kee-lo_ — Fri, 27 Oct 2006 13:48:02 GMT

Lets hope it gets the full service it requires!

Re: Woe is Me

apierc1 — Fri, 27 Oct 2006 15:45:27 GMT

Yes hopefully I hope this time they take the time to actually look at the computer rather than just shoving a new LCD screen and motherboard in it as that seems like a complete waste.

Re: Woe is Me

grahambird80 — Fri, 27 Oct 2006 19:55:52 GMT

Which model is you machine.

When I worked at john lewis i can reamber a few models with this problem I belive that its a design fault.

I dont think that there is much you can do about it, as it is not actualy a faulty component.

i know thats not much help

Re: Woe is Me

apierc1 — Mon, 30 Oct 2006 17:57:29 GMT

Hello grahambird80, i see your point about that, my model is a VGN FS-285E, my main problem would be if they said that is that i didn't have this problem until after i sent the laptop in for repair, and they have put in 3 new screens to date, i would actually say that this would be a bigger fault than my original problem with the screen.
Anyway, hopefully they will get it sorted this time,

Thanks

Andy

Re: Woe is Me

kee-lo_ — Tue, 31 Oct 2006 13:08:34 GMT

Got it back yet Andy?

Re: Woe is Me

apierc1 — Tue, 31 Oct 2006 17:43:48 GMT

Hi Kee, no haven't got it back yet, it's status is still

Your product has been received at our SONY repair centre. It is being allocated to a Repair Technician for further investigation.

Which it has been at since they got it in, so 2-3 days at least, i am actually losing track of it all, i should make a note of it.

i hope that it means that an engineer is vigourously interogating my machine to resolve my problems :smileygrin:

on a plus note, I got my 6th, 7th or 8th, (I really can't remember) PSP yesterday, and i am happy to say it seems to be 100% fault free :smileygrin: woohoo, Sony might be shifting dodgy stock, but at least they (and HMV) have been helpfull in replacing my faulty units until i got a good one withought hassel, so woohoo I have many psping hours ahead of me!!:smileygrin:

Re: Woe is Me

kee-lo_ — Wed, 01 Nov 2006 14:36:23 GMT

Hehe yeah I hope they're looking at it closely.