Customer Care

BillyJoelGoatGruff — Sat, 05 May 2012 07:56:37 GMT

I totally understand that over the last 40 years, advances in the understanding of the structure of matter and the interaction between thin slices of silica when sandwiched have led to a technological revolution: PC, cell, www...the list goes on.

The trouble with Sony is:-

most of their products are now obselete
they do not support their customers
formats come and go so quickly
case-in-point:
- I have mini-dv from all around the world circa 1999-2004
- Sony cannot answer my simple questions:
  - How do I edit my mini-dv without the camera?
  - Can I buy a mini-dv player?

If you SONY can answer these questions, I would very much appreciate it.

Message was edited by: -Finn-

Hi BillyJoelGoatGruff Thank you for your post, I have had to slightly edited the post to omit the four letter word. In addition, please be advised that Sony do not usually reply on the forum as it's a user 'support' forum where advice and experience is shared by Sony users. Kind Regards Finn (Forum moderator)

Re: Customer Care

Blencogo — Mon, 07 May 2012 00:29:15 GMT

Hi BillyJoelGoadGruff.

This is a user forum for help from fellow users.

There is no currently produced equipment for DV editing. You have to use the equipment of that time - which means eBay.

You can buy second-hand recorder/players but they are rare and expensive: -

http://www.ebay.co.uk/itm/Sony-mini-DV-clamshell-player-recorder-ARRI-RED-/290706357712?pt=AU_Video_Cam_Accessories&hash=item43af72fdd0

Probably cheaper to get an old Mini-DV camcorder: -

http://www.ebay.co.uk/sch/i.html?_nkw=Sony+mini-dv+camcorder&_sacat=0&_odkw=mini-dv+camcorder&_osacat=0&_trksid=p3286.c0.m270.l1313

Alternatively, depending on how many tapes you have, you can get the contents professionally transferred to DVD for about £20 per tape.

topic Re: Customer Care in Camcorders

Customer Care

Re: Customer Care