https://community.sony.at/t5/hi-fi-systems/ht-mt500-soundbar-connect-problem-to-google-account/m-p/2426345#M2577 <P>Hi Lar50n,</P> <P>Welcome to the community.</P> <P>It's worth checking the help guide and manuals <A href="https://www.sony.co.uk/electronics/support/home-theater-sound-bars-home-theater-systems/ht-mt500#manuals" target="_self">here</A> to see if there are any solutions for this issue. <BR />If that doesn't work you can also contact support <A href="http://services.sony.co.uk/supportmvc/en/Contact/Email?cpint=spt-footer_contact" target="_self">here</A>.&nbsp;</P> <P>&nbsp;</P> <P>Best wishes,<BR />EdwinaU</P> Fri, 02 Feb 2018 20:39:03 GMT EdwinaU 2018-02-02T20:39:03Z https://community.sony.at/t5/hi-fi-systems/ht-mt500-soundbar-connect-problem-to-google-account/m-p/2426049#M2576 <P>Hi there, I have a problem linking my soundbar with my google home assistant acount. my sony Ht-MT500 with build in chromecast is connected with google home but i can't link the dvice with my google acount.&nbsp; casting to spotify is working fine bu when in want too enable the voice controle mode en more from google it doesnt work because i cant link the device too my acount.&nbsp; google says: error occured during linking. please try again later.&nbsp;</P><P>i have tried too restore the factory settings soundbar. but still not working. please help!&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20180202-105701.png" style="width: 169px;"><img src="https://community.sony.at/t5/image/serverpage/image-id/386162iFFA597A60D2FE44E/image-size/small?v=v2&amp;px=200" role="button" title="Screenshot_20180202-105701.png" alt="Screenshot_20180202-105701.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20180202-105722.png" style="width: 169px;"><img src="https://community.sony.at/t5/image/serverpage/image-id/386163iD4BBA8AFF7E51033/image-size/small?v=v2&amp;px=200" role="button" title="Screenshot_20180202-105722.png" alt="Screenshot_20180202-105722.png" /></span></P><P>&nbsp;</P> Fri, 02 Feb 2018 10:01:51 GMT https://community.sony.at/t5/hi-fi-systems/ht-mt500-soundbar-connect-problem-to-google-account/m-p/2426049#M2576 Lar50n 2018-02-02T10:01:51Z https://community.sony.at/t5/hi-fi-systems/ht-mt500-soundbar-connect-problem-to-google-account/m-p/2426345#M2577 <P>Hi Lar50n,</P> <P>Welcome to the community.</P> <P>It's worth checking the help guide and manuals <A href="https://www.sony.co.uk/electronics/support/home-theater-sound-bars-home-theater-systems/ht-mt500#manuals" target="_self">here</A> to see if there are any solutions for this issue. <BR />If that doesn't work you can also contact support <A href="http://services.sony.co.uk/supportmvc/en/Contact/Email?cpint=spt-footer_contact" target="_self">here</A>.&nbsp;</P> <P>&nbsp;</P> <P>Best wishes,<BR />EdwinaU</P> Fri, 02 Feb 2018 20:39:03 GMT https://community.sony.at/t5/hi-fi-systems/ht-mt500-soundbar-connect-problem-to-google-account/m-p/2426345#M2577 EdwinaU 2018-02-02T20:39:03Z