topic No response after part 2 of the updating process... in Other/General https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072899#M42675 <HTML><HEAD></HEAD><BODY><P>I'm trying to update to JellyBean with the PC companion, but the program keeps stalling after the '2. Preparing PC' stage.&nbsp; <BR />Instructions are to unplug phone from USB, then power off, then plug back in while holding the 'volume down' button.&nbsp; After doing this there is no response.</P></BODY></HTML> Sun, 28 Apr 2013 06:29:33 GMT jhutch 2013-04-28T06:29:33Z No response after part 2 of the updating process... https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072899#M42675 <HTML><HEAD></HEAD><BODY><P>I'm trying to update to JellyBean with the PC companion, but the program keeps stalling after the '2. Preparing PC' stage.&nbsp; <BR />Instructions are to unplug phone from USB, then power off, then plug back in while holding the 'volume down' button.&nbsp; After doing this there is no response.</P></BODY></HTML> Sun, 28 Apr 2013 06:29:33 GMT https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072899#M42675 jhutch 2013-04-28T06:29:33Z Re: No response after part 2 of the updating process... https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072900#M42676 <HTML><HEAD></HEAD><BODY><P>sometimes the driver in your pc is not installed..thats why the flash mode doesn't respond..</P></BODY></HTML> Sun, 28 Apr 2013 06:31:59 GMT https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072900#M42676 florenzgonzales 2013-04-28T06:31:59Z Re: No response after part 2 of the updating process... https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072901#M42677 <HTML><HEAD></HEAD><BODY><P>Same thing happened to me. I didn't spend time on that and went for a direct update from phone which was much easier.</P></BODY></HTML> Sun, 28 Apr 2013 06:34:11 GMT https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072901#M42677 SriramXP 2013-04-28T06:34:11Z Re: No response after part 2 of the updating process... https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072902#M42678 <HTML><HEAD></HEAD><BODY><P>ok now try to download it again mate..lets see what happens</P></BODY></HTML> Sun, 28 Apr 2013 06:52:04 GMT https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072902#M42678 florenzgonzales 2013-04-28T06:52:04Z Re: No response after part 2 of the updating process... https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072903#M42679 <HTML><HEAD></HEAD><BODY><P>how can i go about installing the driver? thanks.</P></BODY></HTML> Sun, 28 Apr 2013 07:38:01 GMT https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072903#M42679 jhutch 2013-04-28T07:38:01Z Re: No response after part 2 of the updating process... https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072904#M42680 <HTML><HEAD></HEAD><BODY><P>the phone itself shows no updates.&nbsp; My carrier may not provide updates over the air??</P></BODY></HTML> Sun, 28 Apr 2013 07:39:35 GMT https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072904#M42680 jhutch 2013-04-28T07:39:35Z Re: No response after part 2 of the updating process... https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072905#M42681 <HTML><HEAD></HEAD><BODY><P>just install PCC &gt; restart your PC &gt; disable your firewall and antivirus &gt; turn off your phone &gt; press and hold volume down then while holding volume down connect the usb cable &gt; do not release the button and wait, your PC should find the drivers. </P></BODY></HTML> Sun, 28 Apr 2013 07:50:02 GMT https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072905#M42681 Uliwooly 2013-04-28T07:50:02Z Re: No response after part 2 of the updating process... https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072906#M42682 <HTML><HEAD></HEAD><BODY><P>I reinstalled the PPC and it worked.&nbsp; Thanks for the help!</P></BODY></HTML> Sun, 28 Apr 2013 09:46:26 GMT https://community.sony.at/t5/other-general/no-response-after-part-2-of-the-updating-process/m-p/3072906#M42682 jhutch 2013-04-28T09:46:26Z