topic Re: Unable to perform backup via PCC. in Other/General

Unable to perform backup via PCC.

ymagriso — Wed, 20 Feb 2013 23:22:15 GMT

Hi.

I am getting the following error when trying to perform a backup on my Xperia S:

Unfortunately, restarting the phone does not help.

Please, advise.

Re: Unable to perform backup via PCC.

Samuel1 — Thu, 21 Feb 2013 13:13:37 GMT

Sounds strange. Have you tried uncheck some categories and just for example try backing up contacts?

Re: Unable to perform backup via PCC.

coulou — Thu, 21 Feb 2013 19:05:58 GMT

I have the same problem, i have tried everything to backup my contacts and call logs and it just gives me the same error. i tried with just contacts only and nothing happens, i get the error message adn then the whole window is closed.

Re: Unable to perform backup via PCC.

ymagriso — Sat, 09 Mar 2013 16:15:27 GMT

Is there any other suggestion?

I am still facing the issue.

Please, advise.

Thanks.

Re: Unable to perform backup via PCC.

jdhutt — Mon, 11 Mar 2013 15:59:32 GMT

Use super backup - it's a lot better and can be set to back up to external USB device using OTG cable

Re: Unable to perform backup via PCC.

ymagriso — Fri, 15 Mar 2013 19:41:01 GMT

Hi.

I finally figured it out.

So far I have been using the PCC on my laptop (which was provided by my company). It seems that a new security policy has been applied on the company laptops which restrict access with mass storage devices via USB.

I installed the PCC on my computer at home and then performed the backup successfully this time.