topic Re: Screen Unlock Pattern issue in Other/General

Screen Unlock Pattern issue

Pathum1 — Sat, 30 Mar 2013 15:30:09 GMT

dear friends,

some how i lost my screen unlock pattern.

when i type security connection answer it will not accept it.

i do remember my gmail credentials. but it also wont accept.

So how i log in to my phone. need good answer.

Thank you

Re: Screen Unlock Pattern issue

Nabeel — Sat, 30 Mar 2013 15:40:06 GMT

You can reinstall the software in your phone but that would result in loss of all data in phone memory.

It should accept Gmail data if you had set a gmail ID in your phone for google play store

________________________________________________________________

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions

http://www.sonymobile.com/global-en/tools/update-service/

________________________________________________________________

Re: Screen Unlock Pattern issue

Pathum1 — Sat, 30 Mar 2013 15:49:50 GMT

Dear friend,

Yes i do registerd with google play. but my phone data connection i did not enable. when ever i need i enable it.

i can log my gmail using pc. so i put same username and password. but it wont accept.

PCC - i try. but it asked to unlock the screen to continue. so it is not work.

am so upset.

now am downloading SUS...

Re: Screen Unlock Pattern issue

waheb — Sat, 30 Mar 2013 16:06:02 GMT

you should re-install the software using Sony Update Service (SUS). SUS donot need phone to be unlocked. But you will lost ur data in re-installing. however you don't have any other choice.just shutdown ur phone and install SUS on ur pc and run it and do as it says. It will definitely work.

http://www.sonymobile.com/global-en/tools/update-service/

if it works so don't forget to

Correct Answers - 30 points
Helpful Answers - 10 points

Re: Screen Unlock Pattern issue

Pathum1 — Sat, 30 Mar 2013 16:08:58 GMT

Thank you for instruction.

Nothing to do. i will lost my data. :'(

now am doing SUS task.

I will let you no the result.

Thank you again. TC

Re: Screen Unlock Pattern issue

Nabeel — Sat, 30 Mar 2013 16:09:53 GMT

Wait, i'll get back to you.

Don't do anything until i ask you to do so

EDIT : Nopes that trick didn't work.

Go for a repair using PCC or SUS.

Re: Screen Unlock Pattern issue

Pathum1 — Sat, 30 Mar 2013 16:29:10 GMT

Thank you sir..

Yes am now doing SUS.

because PCC did not work. it asked password.

My gmail user name and password 100% accurate. Why it is not work? is because my data connection dissabled?

Re: Screen Unlock Pattern issue

Nabeel — Sat, 30 Mar 2013 16:33:52 GMT

Yes.

I think there should be an option to switch on the internet.

You forgot it or the same pattern doesn't seem to work ?

Do one thing, switch off your phone and restart it, then try to draw the unlock pattern again.

Re: Screen Unlock Pattern issue

Pathum1 — Sat, 30 Mar 2013 16:39:26 GMT

Sir,

What was happen, pattern get drawn on screen more than 20 times, without my knowledge. (in my pocket).

i try to switch off and on. so same it asked answer for secret question or gmail credentials. am sure i gave correct answer and gmail details. but it does not work.

may be software error on android. because am sure my self.

Definetly there should be a method to turn on internet. if not android must correct that ASAP.

If you find it please let US know.

Thank you

Re: Screen Unlock Pattern issue

Pathum1 — Sat, 30 Mar 2013 16:46:57 GMT

Cant you find out how to switch on internet when am on that mode? if so i do not want to reinstall.

Re: Screen Unlock Pattern issue

Nabeel — Sat, 30 Mar 2013 17:07:22 GMT

I tried everything, there's no way to do so.

I don't know if it's for secutiry reason or a bug.

Only option left for you is to reinstall

tried everything.

Re: Screen Unlock Pattern issue

Pathum1 — Sat, 30 Mar 2013 17:27:43 GMT

Thank You sir. Thank for your time.

We need to find this.

Thank slot. i will reply when i finished.

Re: Screen Unlock Pattern issue

Pathum1 — Sat, 30 Mar 2013 17:58:56 GMT

Dear Friends

THANK YOU LOT..

Its amazing. My Phone get recoverd. Good News is all my data memory card IS AVAILABLE....

SMS, notes and sw are get deleted.

Thank you lot.....

Have a nice day....