topic Re: Question: Xperia S will not turn on after attempting update. in Other/General

Question: Xperia S will not turn on after attempting update.

satelfer — Wed, 24 Oct 2012 09:03:14 GMT

I tried to perform a software update this morning through PC companion, everything seemed fine, had a green light then got message that update had failed; retried connecting (holding down volume and plugging in USB) but now there is no sign of life even when connected to charger. There was pproximately 86% left in the battery. Is there anything I can do to get it to turn on?

Re: Question: Xperia S will not turn on after attempting update.

Thommo — Wed, 24 Oct 2012 09:30:24 GMT

If it's not turning on then try holding power and volume up untill you feel 3 vibrations 1 after the other not 1 on it's own - Then try turning it back on if you still have no luck then you will have to run a repair using SUS found here emma.extranet.sonyericsson.com/update_service_setup download and install and follow the on screen instructions - This should repair your phone as this works in flashmode and not normal mode like PCC does to begin prior to rebooting in flashmode

Re: Question: Xperia S will not turn on after attempting update.

satelfer — Wed, 24 Oct 2012 10:11:07 GMT

Thank you! The first thing worked brillantly.

Re: Question: Xperia S will not turn on after attempting update.

Thommo — Wed, 24 Oct 2012 10:53:28 GMT

I'm confused I answer you but your answer is correct

Re: Question: Xperia S will not turn on after attempting update.

satelfer — Wed, 24 Oct 2012 11:57:51 GMT

Please accept my apologies Thommo, I pressed the wrong button, meant to mark your answer as correct, not mine. Thanks for your help.

Re: Question: Xperia S will not turn on after attempting update.

Thommo — Wed, 24 Oct 2012 13:43:29 GMT

No Problem and Thank you