topic Re: xperia neo v dropped in Other/General

xperia neo v dropped

javith2dj — Thu, 04 Oct 2012 17:09:48 GMT

I dropped my xperia neo v .height not more than 1metre.screen is not working .mobile falled backwards didnt hit the screen when striking the ground.whether it would have caused a big damage to my mobile.?

And i rooted my mobile since this is a hardware issue will it also affect my warranty?

Please i do need some suggestions regarding this issue.

Re: xperia neo v dropped

Uliwooly — Thu, 04 Oct 2012 17:12:06 GMT

this is not covered by warranty but if it doesn't turn on you could've damaged the motherboard or something else. it's hard to tell, you will have to take it to a sony repair center

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: xperia neo v dropped

javith2dj — Thu, 04 Oct 2012 17:19:37 GMT

It turned on.After restarting my phone i checked the unlock button.when pressing the unlock button the home button led turned on asusual.So i hope there is no damage to the motherboard.

Re: xperia neo v dropped

Uliwooly — Thu, 04 Oct 2012 17:21:35 GMT

you can test your phone

Service Menu

http://talk.sonymobile.com/thread/24534

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: xperia neo v dropped

javith2dj — Thu, 04 Oct 2012 17:26:06 GMT

I cant.the led below the home screen key turned on but screen is blank

Re: xperia neo v dropped

Uliwooly — Thu, 04 Oct 2012 17:30:17 GMT

take the battery out > put it back on > turn it on > does it vibrate?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: xperia neo v dropped

javith2dj — Thu, 04 Oct 2012 17:33:01 GMT

yes it vibrates.And the notification led works after putting charge.

Re: xperia neo v dropped

javith2dj — Thu, 04 Oct 2012 17:42:41 GMT

just now i noticed one more thing.I removed my battery and putted it back.Connected my charger it automatically turns on,didnt press the power on button.after few seconds my notification tone sounded like normal startup.

Re: xperia neo v dropped

Uliwooly — Thu, 04 Oct 2012 17:51:23 GMT

but the screen is dead? perhaps a ribbon got loose after the drop

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: xperia neo v dropped

javith2dj — Thu, 04 Oct 2012 18:00:38 GMT

yes the screen is dead.and i hope the same.I will take it to service center tomorrow and anyway thanks man.

Re: xperia neo v dropped

Uliwooly — Thu, 04 Oct 2012 18:05:14 GMT

anytime

Re: xperia neo v dropped

javith2dj — Mon, 08 Oct 2012 06:03:11 GMT

I gave my phone to sony authorized service centre the next day.After two days i got notification today they said that my display is dead and need to replace.And they also said that they called the chennai headquarters for display ,where they dont have stock so it will take three or four days to confirm the display price.

That means they will call me after three days and ask me whether i am okay with the price .Then they will order the touch panel which will take another three or four days.And finally my mobile will be repaired.

Re: xperia neo v dropped

Uliwooly — Mon, 08 Oct 2012 06:08:59 GMT

I hope it's not too expensive

Re: xperia neo v dropped

javith2dj — Mon, 08 Oct 2012 06:13:24 GMT

I checked the online price in alibaba stores it costs 38USD ..That means it will cost something around 2500 i guess because of sony brand.

Re: xperia neo v dropped

javith2dj — Thu, 08 Nov 2012 16:16:43 GMT

Why it is taking so much time to repair my phone?