topic Re: Xperia Active touchscreen problem in Other/General

Xperia Active touchscreen problem

Sat, 21 Apr 2012 10:22:06 GMT

Hi all,

Since I update my Xperia Active from FW 4.0.1.A.0.284 to FW 4.0.2.A.0.42 ,I had many problem with my touch screen.

The problem that i had is.

1,I often loosing track of my touch,just like bellow xperia mini user problem

http://talk.sonymobile.com/thread/32608

2.Sometimes the touch actualy not respon at all when USB conneting to Computer or charger.Like this problem

http://talk.sonymobile.com/thread/12432

Question..

can it will be fix if i downgrade my FW to build number 4.0.1.A.0.284 again just like i first buy it?.

And,if yes,when i can download FW 4.0.1.A.0.284 for my Xperia Active?

I now use FW 4.0.2.A.0.62 but this problem still exist on my phone.

I'm affraid if i have to change my screen with new screen.Because its take too long long time on my country,maybe about 3,5 month and its also too expensive.

Maybe anyone here just have same problem with Xperia Active can help me how to solve this problem??

Thanks.

Re: Xperia Active touchscreen problem

Nabeel — Sat, 21 Apr 2012 10:29:37 GMT

Hi, after reading....

1) this problem was not on 4.0.1.A.0.284

2) it occured after upgrading to 4.0.2.A.0.42 and didn't resolve even after further upgrading to 4.0.2.A.0.62

One question
Q- did you upgrade from 0.42 to 0.62 ota ( through mobile itself) ?? or used pc companion ?

if ota then repair your software again ( remember to backup)

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

Re: Xperia Active touchscreen problem

Sat, 21 Apr 2012 10:42:54 GMT

I was Update it with SUS.

And i just upgrade it from 042 to 062 for couple minutes ago.

And this problem not fix yet.

How must i do??

Thanks for reply my friend..

Re: Xperia Active touchscreen problem

Nabeel — Sat, 21 Apr 2012 10:46:50 GMT

Okh again repair your software

Re: Xperia Active touchscreen problem

Sat, 21 Apr 2012 10:54:10 GMT

I just repairing now,i dont know how it will be fix my screen problem.

Re: Xperia Active touchscreen problem

franlovera — Sat, 02 Feb 2013 21:55:46 GMT

Hi, I have the same exact problem, the same part of the screen does this. I tried repairing but when I repair it says that the server does not have my software or something like that. Is it becuase I have an unlocked bootloader? I relocked it but i dont know if it would work even if I relock it.

Thanks.

P.D. sorry for reviving an old thread.

Re: Xperia Active touchscreen problem

Nabeel — Sun, 03 Feb 2013 08:15:02 GMT

franlovera No problem. You ca post in any thread

PC Companion and SUS doesn't work if bootloader is unlocked.

But if you have relocked it then use SUS to repair

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions

http://www.sonymobile.com/global-en/tools/update-service/

________________________________________________________________

Re: Xperia Active touchscreen problem

franlovera — Sun, 03 Feb 2013 13:01:52 GMT

I tried with both programs and PCC say that there is no software available for my phone

and SUS that my phone is already updated. I also tried on two different computers.

Re: Xperia Active touchscreen problem

Nabeel — Tue, 05 Feb 2013 07:21:40 GMT

Don't you get the option to repair your phone ?

No matter your software s up to date, you can repair your phone

Re: Xperia Active touchscreen problem

franlovera — Tue, 05 Feb 2013 14:16:08 GMT

Nope, I saw a printscreen of what SUS is supposed to say, that it says its up to date and under that line to click if you want to repair your phone, but mine does not show that sentence about repairing your phone. I'm in vacations in Brazil where xperia active is not sold, I'm going to wait to see if in Argentina I can repair it (I've repaired my phone in Argentina before). Its the only reason I can see why it wouldn't work here.

On the xperia moble site it doesn't list xperia active as a phone so maybe the software isn't available here in Brazil.:smileyconfused:

Re: Xperia Active touchscreen problem

Nabeel — Thu, 07 Feb 2013 10:27:57 GMT

Strange, it's supposed to work everywhere in the world.

You're left with no toher option but to try in Argentina,

Do remember to tell the results once you repair it

Re: Xperia Active touchscreen problem

franlovera — Thu, 14 Feb 2013 14:56:28 GMT

Still doesn't work, I tried here in argentina with both programs and still get the same error.

Re: Xperia Active touchscreen problem

Nabeel — Fri, 15 Feb 2013 12:48:48 GMT

franlovera Is your phone modified in any way ?

Did youu ever use flashtool to flash your phone ?

Ever rooted it ?

Installed another Rom ?

Re: Xperia Active touchscreen problem

franlovera — Fri, 15 Feb 2013 13:19:07 GMT

I used flashtool about 5 months ago to root it, and a few weeks ago, I used it again to flash it again to unroot.

I've always used the default roms, and I can update the phone through the update service in the phone.

Re: Xperia Active touchscreen problem

Nabeel — Sat, 16 Feb 2013 11:46:58 GMT

That's it

Now you have to flash another stock firmware from here

{GUIDE} How to Install Jelly Bean , ICS ( Ice Cream Sandwich) and Gingerbread on Xperia™ Smartphones, as well as root them

Re: Xperia Active touchscreen problem

franlovera — Sat, 16 Feb 2013 16:41:32 GMT

I tried flashing all those firmwares, but they're the same one I used to flash it originally. I followed all your instructions but I still get the same error.

I installed cerberus (GPS tracking program) in place of system framework; its supposed to provide extra security so a theif cannot delete the program, could this be the problem?

Re: Xperia Active touchscreen problem

Nabeel — Mon, 18 Feb 2013 06:21:59 GMT

I installed the app and the update procedure is working fine.

Might be that you have different settings in the app, this app could be a cause for the error.

If even flashtool doesn't works then surely this app is the culprit. Because flashtool doesn't check anything in the phone unlike PCC/SUS and it just flashes the firmware