topic Re: 2nd Sim is not working in M dual in M Series

2nd Sim is not working in M dual

manishagrawal — Fri, 08 Nov 2013 13:35:07 GMT

even after inserting the second sim in sim slot ..it is not being detected by the phone .

which type of problem is this ?

even after resetting the phone , this problem is not resolved ..

but while removing the sim from sim slot in Phone ON condition , it says removing sim so switch off the phone .

it gives some sense that slot 2 might be in working condition.

Re: 2nd Sim is not working in M dual

Alexander1 — Fri, 08 Nov 2013 14:56:56 GMT

First of all I suggest that you try with a different SIM cards. If you still experience problem you repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone".

If the problem still persist after a software repair, you should have the phone examined by a service center. Please contact your local support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: 2nd Sim is not working in M dual

Shubhss002 — Thu, 23 Jul 2015 11:18:39 GMT

Hi,

You found any solution for this?

Re: 2nd Sim is not working in M dual

xavinux — Wed, 29 Jul 2015 17:16:36 GMT

Hi @Shubhss002

Have you try to update your device using PC Companion?

First I suggest doing a backup of your device information: How to backup?

Best Regards.

Re: 2nd Sim is not working in M dual

subodh30 — Sat, 20 Aug 2016 18:06:11 GMT

Sim 2 slots stopped working for my m2 dual as well

Re: 2nd Sim is not working in M dual

Uliwooly — Sat, 20 Aug 2016 18:38:54 GMT

@subodh30

contact your Local support to get your device inspected.