topic Re: I went to screenshot a picture and my phone turned off and won't turn back on. in M Series https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256040#M3026 <P>Yes,unfortunately.</P> Thu, 29 May 2014 21:07:24 GMT _alexdon_ 2014-05-29T21:07:24Z I went to screenshot a picture and my phone turned off and won't turn back on. https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256033#M3019 I went to screenshot a picture for a friend and the phone has turned off and won't turn back on, also when I plug in the charger the charging light doesn't come on, any help with be appreciated. Mon, 26 May 2014 20:13:22 GMT https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256033#M3019 Sam_JHolland 2014-05-26T20:13:22Z Re: I went to screenshot a picture and my phone turned off and won't turn back on. https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256034#M3020 <P>Plug it in,let it charge for 1 hour.Force restart (power button + volume up until the phone vibrates).</P> Mon, 26 May 2014 20:18:50 GMT https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256034#M3020 _alexdon_ 2014-05-26T20:18:50Z Re: I went to screenshot a picture and my phone turned off and won't turn back on. https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256035#M3021 Thank you very much! Worked as a charm! Great support! Mon, 26 May 2014 20:20:41 GMT https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256035#M3021 Sam_JHolland 2014-05-26T20:20:41Z Re: I went to screenshot a picture and my phone turned off and won't turn back on. https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256036#M3022 <P>Great.</P> Mon, 26 May 2014 20:23:46 GMT https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256036#M3022 _alexdon_ 2014-05-26T20:23:46Z Re: I went to screenshot a picture and my phone turned off and won't turn back on. https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256037#M3023 <P>how long are you&nbsp;meant to hold the up volume button and the power button for, because i have held it for quite a while and hasn't vibrated...</P> Thu, 29 May 2014 20:56:09 GMT https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256037#M3023 lilyflowers 2014-05-29T20:56:09Z Re: I went to screenshot a picture and my phone turned off and won't turn back on. https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256038#M3024 <P>You have to press them at the same time for about 6-7 seconds,the phone should vibrate.</P> Thu, 29 May 2014 20:59:04 GMT https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256038#M3024 _alexdon_ 2014-05-29T20:59:04Z Re: I went to screenshot a picture and my phone turned off and won't turn back on. https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256039#M3025 <P>I tried pressing both the volume buttons and power button for 7 seconds, the phone has been on charge for 1 hour. Will i have to take this to the shop i bought it from if this dosan't work?</P> Thu, 29 May 2014 21:04:16 GMT https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256039#M3025 lilyflowers 2014-05-29T21:04:16Z Re: I went to screenshot a picture and my phone turned off and won't turn back on. https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256040#M3026 <P>Yes,unfortunately.</P> Thu, 29 May 2014 21:07:24 GMT https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256040#M3026 _alexdon_ 2014-05-29T21:07:24Z Re: I went to screenshot a picture and my phone turned off and won't turn back on. https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256041#M3027 <P>well, thank you for your help...I will keep trying though.&nbsp;&nbsp;</P> Thu, 29 May 2014 21:10:12 GMT https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256041#M3027 lilyflowers 2014-05-29T21:10:12Z Re: I went to screenshot a picture and my phone turned off and won't turn back on. https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256042#M3028 Keep us updated. Thu, 29 May 2014 21:15:30 GMT https://community.sony.at/t5/m-series/i-went-to-screenshot-a-picture-and-my-phone-turned-off-and-won-t/m-p/3256042#M3028 _alexdon_ 2014-05-29T21:15:30Z