topic Re: switched off problem in M Series

switched off problem

m2dual — Fri, 23 May 2014 03:52:48 GMT

I face this weird problem every morning. Every morning when someone tries to call me they get a message that the phone is switched off, where as I can see there is a very strong network with full signal strength.

The problem goes away when I make the first outgoing call from my phone. The outgoing call connects without any problem, and after that the incoming calls just come fine.

I do not have any network coverage issue.

Could this be caused by any app ?

Another problem is on backside, when flash is one some particles of light are seen on all the corners as if the body is open. Can thesr problems be resolved.

Re: switched off problem

Big-Ray000 — Fri, 23 May 2014 13:55:58 GMT

I'm fairly new to all this myself, how about booting into safe mode one evening, and see what happens the next morning, that may eliminate any downloaded apps.

Just a thought until an expert comes along.

Ray

Re: switched off problem

m2dual — Sat, 24 May 2014 01:15:37 GMT

Waiting fr an xpert opinion... It happend again this morning. Its irritating when you see a text alert of missed calls just because your fone is so called switched off...

Re: switched off problem

amanronil — Sat, 24 May 2014 06:59:34 GMT

I am also facing this problem

Re: switched off problem

_alexdon_ — Sat, 24 May 2014 12:48:11 GMT

Is the phone connected to wall socket over night?

Re: switched off problem

amanronil — Sat, 24 May 2014 13:51:29 GMT

Is the phone connected to wall socket over night?

Nope

Re: switched off problem

_alexdon_ — Sat, 24 May 2014 13:56:47 GMT

Try settings-apps-all-smart connect,force stop and clear data.See if the same occurs.

Re: switched off problem

amanronil — Mon, 26 May 2014 15:53:26 GMT

Try settings-apps-all-smart connect,force stop and clear data.See if the same occurs.

this method not working.

Re: switched off problem

_alexdon_ — Mon, 26 May 2014 16:15:46 GMT

Try a software repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

Re: switched off problem

m2dual — Fri, 30 May 2014 11:38:18 GMT

Yes it was connected to the wall socket?????? how is it related????

Re: switched off problem

_alexdon_ — Fri, 30 May 2014 18:08:43 GMT

It could be that night mode is triggered by smart connect.