M2 aqua camera "not available" error. Album does not work. Phone reboots.

Aimee92 — Sat, 01 Apr 2017 13:38:42 GMT

Hi all,

My Sony Xperia M2 Aqua has recently been giving me trouble when I use my camera.

I get a "Error: Not Available" pop up when I open my camera and then my phone freezes and shuts down.

This happens atleast 10 times a day, then there is the occassional 1 time that my camera actually does seem to work.

My album also doesnt work so I cant even view existing photos.

I have a feeling this is software related because, I started noticing this problem after updating to the new whatsapp version with the photo status updates and after the new facebook update. Then there is the rare occasion when I do not have any issues with my camera.

I have more than enough space on my phone as I clear the cache of all my apps on regular basis and move all my media to my SD card on a weekly basis.

I have the latest andriod system update so I dont understand what it going on.

Please help! I have been trying to get hold of Sony Xperia South Africa's customer care, but have not been successful. And this is enough to make sure I never purchase another Sony device again. I mean, no support?

topic M2 aqua camera "not available" error. Album does not work. Phone reboots. in M Series

M2 aqua camera "not available" error. Album does not work. Phone reboots.