topic Re: 2 different problems: black screen and low torch. in M Series

2 different problems: black screen and low torch.

Bob12 — Fri, 30 Sep 2016 00:32:01 GMT

Hi, I had a problem with my sony xperia m5. Today, using chrome it freeze pressing the keyboard, then the screen go black and it will not answer to touch or.nothing. I pushed the on/off swith on the right but nothing happened, it at least gave me a little vibration two or three times randomly. It received calls and messages, i can hear the sound but the screen remained black. (87% of battery)
After putting it on charge it restarted, and now works.. What's the problem? Will it reappear?

Problem n. 2: i can see that the flashlight it's a bit low using the torch, and it's stronger in flash during taking a picture. Why? Can i resolve it?
Thank you

Re: 2 different problems: black screen and low torch.

Uliwooly — Fri, 30 Sep 2016 00:35:04 GMT

If it only happened once, it could've been an app acting up but you can get your phone inspected by your Local support

Re: 2 different problems: black screen and low torch.

Bob12 — Fri, 30 Sep 2016 00:44:14 GMT

I'd prefer to not sending my phone to the assistance, because i had an xperia m4 aqua gone there twice for two different problems, and after i stayed a month without my phone they changed it with m5. I hope you understand that it's better if i can resolve that problem by myself.
What do you suggest?
What about the torch?