topic Re: Cannot be reached after update in M Series

Cannot be reached after update

ercikitij — Mon, 01 Aug 2016 14:00:03 GMT

Hi.I have update my m5(marshmallow) but then nobody can reach my phone even though I can make call or send or receive sms.now i cannot solve the problem,please help.If you have any solution please send a PM. Thanks

Re: Cannot be reached after update

Christofer — Mon, 01 Aug 2016 15:02:34 GMT

Hi @ercikitij, I'm sorry to hear of this.

Could you try changing your phone's preferred network type and see if that makes a difference? This can be done through Settings > More > Mobile networks > Preferred network type. I suggest that you try changing this to only GSM, just to see if you can be reached then.

Re: Cannot be reached after update

ercikitij — Tue, 02 Aug 2016 08:06:05 GMT

Thanks for your suggestion. The problem has been solved

Re: Cannot be reached after update

Christofer — Tue, 02 Aug 2016 09:04:29 GMT

Glad to hear that.