topic Re: Please issue refund for Xperia M4 Aqua in M Series

Please issue refund for Xperia M4 Aqua

FrederickDoe — Fri, 16 Sep 2016 22:11:32 GMT

I was unaware that this was strictly a Sony user forum. As such, I have decided to attempt to contact Sony via another route and have removed this forum entry.

Re: Please issue refund for Xperia M4 Aqua

Uliwooly — Fri, 16 Sep 2016 22:22:54 GMT

This is a user based forum, you have to contact your Local support, instead of email why don't you call them?

@FrederickDoe wrote:
NOTE: I attempted to use the “Email Us” feature, but my message was too long, so I’m posting it here.

Also, if you bought the phone through Amazon, you should contact them, Amazon.

You have the right to speak your mind but I don't think it's a wise approach to threat them, just my perspective.

@FrederickDoe wrote:
P.S. My current plan is to publish this on Amazon, Facebook, Reddit, and Failblog. Other people deserve to know to avoid Sony products. Please, convince me otherwise.

You should also test the SD card.

Re: Please issue refund for Xperia M4 Aqua

FrederickDoe — Fri, 16 Sep 2016 22:26:09 GMT

Fair enough, I am marking this as solved for the time being and will attempt to call them.

Re: Please issue refund for Xperia M4 Aqua

Uliwooly — Fri, 16 Sep 2016 22:32:08 GMT

Anytime, make sure to contact Amazon as well, keep us updated.

Re: Please issue refund for Xperia M4 Aqua

Lord_viridis — Fri, 16 Sep 2016 23:33:28 GMT

Just to add, as I didn't see original post.
Only the business or person that you entered into the contract of sale with, can give you a refund under any circumstances,
The manufacturer can offer services relating to the maintenance of the item purchased but cannot give refunds for items sold via another merchant.

Re: Please issue refund for Xperia M4 Aqua

adam7546234 — Thu, 20 Oct 2016 21:51:02 GMT

did you have any luck in contactng SONY on this? I can't believe they even had the gall to release this phone as a smartphone