topic Update problem MM 6 in M Series

Update problem MM 6

Ros1 — Tue, 26 Jul 2016 14:06:44 GMT

Good evening, I have a problem with the update to Android on my m4 aqua version 6. once pccompanion has restarted the phone gives me the 0X000007d3 error. Can someone help me?
Thank you.

Re: Update problem MM 6

_alexdon_ — Tue, 26 Jul 2016 14:17:39 GMT

Try again with Xperia Companion.

Re: Update problem MM 6

Ros1 — Tue, 26 Jul 2016 20:04:09 GMT

I tried but I get the error "UEGetPhoneInfoFailure UE_2003"

Re: Update problem MM 6

_alexdon_ — Tue, 26 Jul 2016 21:44:43 GMT

You might have modified the software on your device (unlocked bootloader most likely):

/t5/PC-Mac-Software/UEGetPhoneInfoFailure-CompanionUE-3385-UE-2003-when-trying-to/m-p/1105871#M3044

update

spidey — Fri, 26 Aug 2016 12:47:12 GMT

Hi it's been more than 1 hour than my cell re-start after the last update!!! is it normal?

Xperia M4 error update

skelctonb — Sun, 28 Aug 2016 06:47:18 GMT

I tried to update my xperia m4 aqua to marshmallow using PC companion, then my phone shut its self down, but after that on the pc companion said device error update and now I can't turn my phone back on, it displays white screen