topic Re: Sony Xperia M4 Aqua headphone jack issue in M Series

Sony Xperia M4 Aqua headphone jack issue

Roger96 — Sun, 13 Mar 2016 00:23:17 GMT

Hello,
I bought a Sony Xperia M4 Aqua about 3 weeks ago and I have test for charger, headsets as the regulations. But, a few days later my headphone jack won't detect any headsets or headphones. It works sometimes but at this time it's not working. I've tried with an app called soundabout and it's working but the songs played with a very low sound. And I uninstalled the app later, after that the headphone jack won't work again. I don't know what to do:( please somebody help me:(

Re: Sony Xperia M4 Aqua headphone jack issue

Uliwooly — Sun, 13 Mar 2016 00:34:52 GMT

@Roger96

Repair the phone with PCC

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Sony Xperia M4 Aqua headphone jack issue

Roger96 — Fri, 29 Apr 2016 13:40:41 GMT

Hi @uliwooly thanks for your help! By the way I knocked the back of my phone little hard without any serious purpose and guess what? my headphone is working again hahaha! But I still wondering what's wrong with that😄

Re: Sony Xperia M4 Aqua headphone jack issue

Uliwooly — Sun, 08 May 2016 00:37:59 GMT

@Roger96

If you still experience the same issue, you should contact your Local support

Re: Sony Xperia M4 Aqua headphone jack issue

Detox_bob1991 — Thu, 12 May 2016 10:20:18 GMT

I have a Sony Xperia m4 aqua and originally when I first got the phone all worked fine. Then camera flash didn't work but update sorted that now for weeks my speaker hasn't worked so have had to use headphones now the mic doesn't work for calls and then last night the speaker suddenly works but not that loud and now when I plug in the headphones it picks them up but sound still comes through the speaker. The update came so did that thinking that would sort it but it didn't.
What do I do? I have tried the whole clearing the cache from smart connection and force stopping it then rebooting but nothing any suggestions please help me

Re: Sony Xperia M4 Aqua headphone jack issue

Prout — Tue, 26 Dec 2017 11:54:25 GMT

Hello!

Same problem here: for a month, my phone detects headphones but plays the sound from the main speaker.

I cleared ans stopped SmartConnect with no results...

Please help!