topic No email telling me how to send phone back for repair in M Series

No email telling me how to send phone back for repair

8791 — Tue, 15 Dec 2015 10:42:35 GMT

Hi,

My experia M4 aqua has a microphone problem and needs sent off for repair. I have completed all the details and am now waiting to receive an email from sony telling me how to go about returning phone for repair which they say they will do by email. I have been waiting for 3 days. Has anyone done this and can they tell me how long they had to wait for the email with return instructions?. I;ve also contacted their support by email to mention this but still no response.

Thanks.

Re: No email telling me how to send phone back for repair

Hampus — Tue, 15 Dec 2015 11:02:08 GMT

Hi,

Have you used the Xperia Care/My support function via our web page? As far as I know, you should receive an email once you have registered/confirmed the order. The email will be sent to the address that you used to registrate the repair with.

But since this is handled at local level, I suggest that you place a call to your Local support for further assistance.

Re: No email telling me how to send phone back for repair

john31 — Thu, 07 Jul 2016 06:57:16 GMT

hi good P:M sir maam

maam how to repair the switch off and camera ang flash light