topic Re: Sony Bravia no virtual keyboard !! in Android TV

Sony Bravia no virtyal keyboard

Peruvial — Fri, 09 Aug 2024 13:10:46 GMT

Have had the tv a few years, very little use.

Recently tried to use it for streaming but no virtual keyboard.

Have tried most known 'cures' for the problem but so far nothing works.

Any help would be appreciated.

Regards, 'Peruvial'

Re: Sony Bravia no virtual keyboard !!

Peruvial — Fri, 09 Aug 2024 13:13:06 GMT

Apologies - 'virtYal' should have been 'virtual'.

Re: Sony Bravia no virtual keyboard !!

LightFoot — Fri, 09 Aug 2024 13:26:56 GMT

Hi @Peruvial What is the full model number of your TV? it should start with KD or XR. The keyboard should appear when the cursor is inside of the entry field and press Select/OK.

Re: Sony Bravia no virtual keyboard !!

Peruvial — Fri, 09 Aug 2024 14:42:40 GMT

Many thanks Lightfoot.

The model number is : KDL 32W706B

We have several other Sony products (2 Blue Ray players, CD player/radio. a smaller tv etc.)

This is the first one that has given us trouble

The remote control is RM- ED059 (No mic button)

Re: Sony Bravia no virtual keyboard !!

LightFoot — Fri, 09 Aug 2024 15:03:53 GMT

Hi @Peruvial

10 year old TV, I suppose the first question is, is the software on the latest release?

https://www.sony.co.uk/electronics/support/lcd-tvs-kdlxxw7xxb-series/kdl-32w706b/downloads/00017151

Re: Sony Bravia no virtual keyboard !!

Peruvial — Fri, 09 Aug 2024 15:44:02 GMT

Thank you again Lightfoot, I'll check version update later...

Re: Sony Bravia no virtual keyboard !!

Peruvial — Sat, 10 Aug 2024 10:00:50 GMT

Hello Lightfoot, the software version number is: PKG2.068 EUA

S/n of tv is: 6601665

Re: Sony Bravia no virtual keyboard !!

LightFoot — Sat, 10 Aug 2024 12:55:40 GMT

Hi @Peruvial Try the last available software update v3.006. See link above.

Re: Sony Bravia no virtual keyboard !!

Peruvial — Sat, 10 Aug 2024 18:11:37 GMT

Hi Lightfoot, just tried to update software to latest version.

Message on screen was 'no newer version detected'.

Re: Sony Bravia no virtual keyboard !!

LightFoot — Sat, 10 Aug 2024 19:16:06 GMT

Hi @Peruvial

If you have used the automatic update method, I am not surprised. You could try the USB method. I have to admire you trying this on a 10 year old TV, What text are you trying to enter? I would have given up and bought a modern TV or simply added a streaming stick like an Amazon Fire or Roku. They will have their own virtual keyboards and of course run the latest Apps.

Re: Sony Bravia no virtual keyboard !!

Peruvial — Tue, 13 Aug 2024 08:06:42 GMT

Thank you Lightfoot, will have a 'look' at the usb option but, like you said 'a 10 year old tv!!

A new tv is called for. have seen a Sharp/Roku "55 but may consider the Amazon/Roku Firestick etc instead.

Many thanks for all your help.

'Peruvial.