topic Re: Betreff: 65xg9505 Problems in Android TV

65xg9505 Problems

Mikhail_vio — Wed, 21 Oct 2020 05:37:55 GMT

Hello. Each time I start the TV, this expensive TV, this TV do not start thr TV function : the image is black. I have to do it again or to restart it. Also if I connect HDMI, laptop, same issue!

Why??

Betreff: 65xg9505 Problems

Peter_S. — Wed, 21 Oct 2020 10:30:25 GMT

Hi Mikhail_vio,

Is your TV running the latest software?

https://www.sony.co.uk/electronics/support/lcd-tvs-android-xg95xx_x95xxg-series/kd-65xg9505/downloads/00016823

Cheers

Peter

Betreff: 65xg9505 Problems

Mikhail_vio — Wed, 21 Oct 2020 13:01:39 GMT

The tv have la la test updates

Sent from Yahoo Mail on Android

Re: Betreff: 65xg9505 Problems

Joe_Dohn — Tue, 27 Oct 2020 12:05:40 GMT

Have you tried disconnecting everything from the TV and unplugging it from the mains for 2-3 minutes to depower the set?

Re: Betreff: 65xg9505 Problems

Mikhail_vio — Wed, 28 Oct 2020 22:03:50 GMT

Hello. The issues continue: youtube sometimes is blocking, and only restart solve it, and when I use hdmi from laptop I have to try for 2 Times or to unolug the hdmi cable, and sometimes when I switch to TV the screen is black.

Re: Betreff: 65xg9505 Problems

Joe_Dohn — Tue, 03 Nov 2020 11:00:50 GMT

Have you tried clearing cached data (Settings - Device Preferences - Storage - Internal Shared Storage - Cached data) or resetting the TV (Settings - Device Preferences - Reset) ?